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Boston, MA

Shown below is the design and concept that was built at 272 Friend Street in Boston, MA to clearly follow the national and state regulations and follow all compliance codes.

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Customer Flow

Security and Cameras

Here's how customers will travel through the store. Each marker shows the exact movement and direction from entrance to exit.

Exterior Perimeter, Front of House and Back of House camera locations are shown with highlighted cones of vision.

Limited Access

Product Flow

Here are the locations of each card reader on the first floor and basement levels. Limited Access Areas are highlighted.

Limited Access Areas are highlighted in yellow and are not accessible to the public. 

Two layouts are shown.

The first depicts both on and off-hour product deliveries. The second shows the step-by-step order fulfillment process. 

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Customer Flow

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Customers​ that have a confirmed order will arrive at the main entrance and have their ID visually verified for age limit and scanned by an IDVisor Smart V2 Scanner.

 

Customers will queue in the vestibule until they reach the next available kiosk. 

The security kiosk employee confirms the customer's purchase before the customer is allowed access to the sales floor.
 

A Greeter welcomes the customer and directs them to the appropriate location to queue.

 

Customers will queue until the next available POS is available to complete their transactions.

The employee will check the customer's ID again, confirm the order and process the transaction. Then direct the customer towards the exit. 

The customer is directed towards the dedicated vestibule to exit the store.

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Security and Camera Coverage

 

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Each blue marker shown is a camera location with its cone of vision.

1st Floor Coverage

cameras in at the storefront

cameras in the alley next to the building

cameras in the security vestibule

cameras behind the North POS station

cameras behind the South POS station

cameras on the sales floor

360 cameras at the center of the sales floor

camera at the exit vestibule

cameras at the BOH area and 1st Floor stairway

camera in the elevator

Basement Coverage

cameras in the Vault

360 camera in the Vault

cameras in the fulfillment area

cameras in the Basement hallways

camera in the Security Office, Cash Office and Manager's Office

cameras in the Mechanical Space

camera in the Basement stairway

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Limited Access Areas

 

CR

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Each blue marker points the location to a card reader. Each door with a CR point cannot be opened unless authorized to do so. 

The limited access areas are highlighted in yellow and are not accessible to the public. Only to authorized personnel with an issued key card. 

card readers at the main entrance and alley way gate and entrance

card readers at the North and South POS stations

card reader to access the BOH corridor from the sales floor and from the stair case

card reader at the basement entrance, ​IT room, Fulfillment room, Vault room, Cash Office and Managers Office

card readers at the Mechanical room

card reader in the elevator

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Product Flow - into the dispensary

 

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(Open Hours Deliveries​)

Product is unloaded. One security guard stays with the truck until it leaves while a second agent escorts the product and the transportation agent into the building

The security escort and authorized personnel enter the gate in the alleyway using a key card.

 

Deliveries are brought into the building through the back entrance, which requires a key card, and taken by stairs to the basemen level.

The security agent enters the basement level with the delivery and oversees the unloading process.

Products are weighed before entering the vault.

A BOH manager processes the delivery and completes the required documentation.

The products enter the vault, are organized and added to the inventory.

Product Flow - into the dispensary

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(Before / After Store Hours Deliveries​)

Same as 1 above

The security agent and authorized personnel enter the store with a keycard and the product is escorted across the sales floor.

The security agent and authorized personnel take the delivery to the basement via the elevator.

Same as 5 above

Same as 6 above

Same as 7 above

Product Flow - out of the dispensary

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The product is moved out of the vault every morning so fulfillment operations can process orders.

The order is confirmed via QR code reader and filled by the fulfillment associate.

Orders are packaged and locked into a tray or cart depending on the order size.

The orders are transported to the first floor via elevator if a cart is used or via the stairs if a tray is used.

Orders are delivered in locked containers to a designated North or South POS station.

Products are placed into the correct bins at the back of the POS cabinet. The cabinet can only be seen or accessed by authorized personnel. 

The employee at the POS retrieves the order from the bin, completes the transaction and hands the order to the customer.

The customer exits the dispensary through the dedicated vestibule.

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